01
Enter your mobile number
Open the subscribe page and enter the mobile number you want the subscription billed to.
Pricing
One subscription covers the whole Immersive Learning library. The rate below comes straight from your mobile operator and is charged to the same account as your airtime.
Starting your subscription
Three steps by SMS, all on your phone, with no card details and nothing to install.
02
Get your keyword
The subscribe page shows you a keyword and a shortcode for your operator.
03
Send the keyword
Text that keyword to the shortcode shown, and the full library unlocks on that number.
Your plan
The rate depends on your mobile operator. Everything in the library is included at every rate.
AIS Users
THB 5/SMS
2x daily (THB 10/day)
- Unlimited access to the whole 3D and 360-degree library
- New lessons added regularly across every category
- Category navigation and an in-app info system
- Cultural heritage, art, space science, archeology and more
- Play on your phone, no headset required
- Cancel at any time with one text message
Charges appear on your monthly bill or are deducted from your prepaid balance. Your operator sets the rate and may update it, and any change is reflected here.
How to cancel
Send the keyword below from the mobile number your subscription is billed to.
AIS
Text STOP XRA to 4238001
- Send it from the mobile number that is subscribed, not from another device.
- Cancellation takes effect as soon as the confirmation reaches you.
- No app, account or phone call is needed in order to cancel.
Cancelling works the same way at any point in the billing cycle. Read the full unsubscribe and refund policy
Refund policy
If you were charged for something you did not use or did not intend to start, tell us and we will look at it.
- Refund requests must be made within 30 days of the charge you are querying.
- Tell us the mobile number that was billed and the date the charge appeared.
- We check every request against our subscription and billing records before deciding.
- Approved refunds are returned through the same channel the charge was taken from.
- Processing time depends on your mobile operator once the refund has been approved.
- Charges raised after a confirmed cancellation are always refunded in full.
- Cancelling stops future billing, and it does not by itself trigger a refund of past charges.
- Requests made more than 30 days after the charge fall outside this policy.
Immersive Learning FAQs
Have questions about Immersive Learning? Our comprehensive FAQ section provides answers to help you maximize your immersive experience.
What do I receive with my Immersive Learning subscription?
With your Immersive Learning subscription, you gain unrestricted access to a vast array of Immersive Learning content, exclusive experiences, personalized recommendations, and regular updates that ensure a continuously engaging and dynamic journey.
How did I get subscribed to Immersive Learning?
You subscribed to Immersive Learning by following our streamlined subscription process, either through your mobile device or via our secure website. Once completed, your account is immediately activated for full access to all immersive features.
Is there a charge for using Immersive Learning?
These subscriptions grant you unlimited access to all our Immersive Learning content and premium features during the active subscription period. Yes, Immersive Learning operates a subscription model (AIS: THB THB 5/SMS, 2x daily (THB 10/day) daily), please refer to our relevant pricing information.
What platforms does Immersive Learning support?
Immersive Learning is accessible on a wide range of platforms, including smartphones, tablets, and compatible PCs. This ensures that you can enjoy your favorite immersive experiences whenever and wherever you choose.
How do I reach customer support?
Our dedicated customer support team is available to assist you. You can reach us through the 'Contact' page on the Immersive Learning platform or email us at help@immersivelearning-th.com
How do I cancel my Immersive Learning subscription?
To cancel your subscription, you can do so by texting STOP XRA to 4238001 (for AIS), or by emailing our customer care team at help@immersivelearning-th.com.